Delivery & Returns

Delivery in Gibraltar

We deliver across Gibraltar in one to two working days. Order before 2pm and it will usually be with you the next working day. The delivery charge is shown at checkout before you pay.

Free collection

Choose collection at checkout and pick your order up from The Barbers Club, 22 City Mill Lane, free of charge. Orders are usually ready within 24 hours and we email you when they are.

Outside Gibraltar

We are not shipping internationally through the website yet. If you are outside Gibraltar, email hello@blacklabel.gi with what you would like and we will quote for tracked delivery.

Returns

Unopened, sealed items in their original packaging can be returned within 14 days of delivery or collection for a refund or exchange. For hygiene reasons we cannot accept opened fragrance, grooming or skincare products unless they are faulty, in which case we will replace or refund them.

To start a return, email hello@blacklabel.gi with your order number and we will guide you through the next steps. Refunds go back to the original payment method within 10 working days of us receiving the item.